Installation And Troubleshooting

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Other than having more resources, a good reason why you could get your own server and use it instead of a shared website hosting plan is the fact that you'll be able to install and run a wide variety of software. With a shared account, you can use applications, which don't require root access and are not set up server-side, so when you need particular software for your web sites, you cannot install it on a shared hosting server. This isn't the case with a hosting server of your own in which you are able to install whatever you want. The downside is that you may not have much experience and dealing with your own server is more complicated that managing a shared Internet hosting account where the company handles the majority of things. This is why we offer an additional service for our hosting server packages called Installation & Troubleshooting and you may make use of it any time that you come across any difficulties with the administration of your machine.

Installation and Troubleshooting in VPS Servers

The upgrade is obtainable with all VPS server plans which we offer and you could add it either during the signup or at any time later on via your billing CP. It includes one hour of custom work on your web server, so our administrators could aid you with software installation or setup. They'll also troubleshoot any piece of software that you have already installed if it does not work efficiently, so you will not need to waste time to determine what's wrong as they can help you in a very quick and professional way. Since this is a one-time upgrade, you'll be able to get it just if you need it and if a particular task takes shorter time, the rest of the minutes will be available for the future and will not be reset in the end of the month. This upgrade is useful in case you cannot do something on your own or when you have our Managed Services upgrade, but the thirty minutes of custom work it provides are not enough for a specific task.

Installation and Troubleshooting in Dedicated Servers

The upgrade is available with all our dedicated web hosting plans and as long as you add it, our expert admins can help you with everything on your hosting server. Including setting up any third-party software that you might want to use on the server and troubleshooting any script which functions poorly or does not run at all. Our upgrade provides 1 hour of work and in case a specific task is not very time-consuming, we'll add the remaining time to your account. You'll be able to check out how many minutes are left in your billing CP and use them anytime you require assistance again. The Installation & Troubleshooting upgrade can be purchased at any time, so if you require something to be set up in the very beginning, you'll be able to add it to your order during the sign up process, while if you require assistance afterwards, you could add it from the server billing area. Thirty minutes of custom work are supplied with our Managed Services pack also, but just in case you need additional work to be done on the hosting server, the Installation & Troubleshooting upgrade shall be a guarantee that your apps shall be installed and set up in the best feasible way.