A 99.9% Server Uptime
Our hosting system is based on a dependable, top–quality hardware architecture and a strongly customized version of Linux. So, irrespective of what your site is, or how many visitors you’ve got, or even if there’s a DDoS attack, our machines will stay up and running and your sites will stay accessible online.
Our hosting plans plans feature a 99.9% server uptime guarantee. And no matter which datacenter you select, our uptime guarantee remains unchanged.
A 99.9% Network Uptime
If you want to provide an enterprise–grade hosting service, you can barely rely on the default network configuration in a datacenter. We’ve built our very own custom network so as to ensure an extra–fast connection speed with the outside world.
And thanks to this, no matter which datacenters you choose: our datacenter in the USA, our datacenter in the United Kingdom, in our datacenter in Finland, in our datacenter in Eastern Europe or our datacenter in Australia, you will enjoy an assured 99.9% network uptime. And this uptime guarantee applies to all hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
Even though we have done pretty much everything to lessen all potential risks with our cloud hosting packages and despite the fact that we offer top–class client support, there are times when the customer is simply not pleased with what we offer. Or he needs to switch to a more robust web hosting solution, like a VPS server or a dedicated server.
This is why we offer a 30–day money–back guarantee with all our cloud hosting packages, no questions asked. If you aren’t happy, you will receive a reimbursement.
24/7 Technical Support
We’ve conscientiously picked each single member of our 24x7 support staff to ensure that we can offer you the best customer service that you can possibly get. Each one of our techs has several years of experience dealing with hosting accounts behind his back, so they know what they are doing. Besides, they are available to you 24/7/365 – you will be able to call them whenever you want and they’ll reply as soon as possible.
Their average response time is below twenty minutes, whilst with many other hosting providers you are forced to wait for days. What’s more, we offer you a 1–hour response time guarantee. No matter what happens, your inquiries will be responded to in under an hour.