Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client assistance team is taught to quickly care for all of our hosting plans users’ queries and information inquiries. Via our ticketing system, you’ll be able to supply your question and a support crew member will, no doubt go back to you in less than max one hour. In reality, practice has confirmed that the general response time frame is 20 minutes.

  • Top quality support service

  • A Top–quality Support Service

  • You can easily write to us 24x7x365 with any question you may have about HostMe.Ninja’s products and services. We’ve techs on duty regularly to generate instructions when needed. You may use the ticketing system or send us an e–mail at any moment, or you can pick–up the phone or make use of the online chat during business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Our Control Panel delivers a thorough know–how base that is built into all parts. In each part, you’ll find a Help control key that will load for you a group of step–by–step courses on how to make use of a specific feature or execute a specific action. In addition, we have generated guide training videos so you can get a better idea of the Control Panel’s interface.