Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center Section

  • You can find nearly all the answers to your questions in the user–friendly Help Center incorporated into HostMe.Ninja’s Web Hosting Control Panel. It includes an extensive repository with frequently asked questions and detailed how–to articles written by our trained technical support team.

  • Top quality support service

  • Tutorial Videos

  • We have compiled a selection of how–to video tutorials that detailedly explain how to tackle a typical issue associated with your hosting plans account. You’ll find the training videos in the Help Center section.

  • Intuitive help center

  • A 60–Minute Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24–7–365 customer care service with a sixty–minute ticket response guarantee. A group of capable customer service technicians will be online for you to attend to all the queries that you might have. During off–peak hours, an answer will be given within just twenty minutes.