1 hour ticket response
HostMe.Ninja’s team of technical support engineers is committed to providing swift answers to each of your inquiries. We will examine your helpdesk ticket immediately after it is submitted and will reply back with a solution to the problem within maximum one hour after the customer support ticket submission. As a matter of fact, our average technical support ticket response time is twenty minutes.
An Outstanding Support Service
We’ve got a team of web hosting support professionals who are ready to reply to all your inquiries anytime you are in need of assistance. The vast majority of our customer service team representatives have several years of experience in the hosting plans business, so you can constantly depend on prompt and in–depth answers to your concerns.
An Easy–to–Navigate Help Section
To help you find a quick suggestion on how to use a certain feature, we have integrated a very user–friendly Help section in our Web Hosting Control Panel. You can search through a big selection of web hosting account management articles and website administration articles, take a look at the F.A.Q. archive or check our instructional video tutorials.