Help and Support Channels

  • 1 hour ticket response time

  • A 1–hour Inquiry Reply Guarantee

  • Our customer help and support Dept is available round–the–clock to take care of all of your assistance tickets. Every single ticket you post to us is going to be answered within up to sixty minutes. If your issue calls for some help from one of our administrators, we will forward the ticket to the person in charge and will inform you that the issue will soon be resolved.

  • Top quality support service

  • Top–class Customer Help And Support Service

  • Our tech help and support staff is going to be on shift for you round the clock to to handle all help request tickets that you send. We offer customer help for all software applications that are pre–configured on your server. These include our custom created Web Hosting Control Panel, the selected Operating System plus the server management panel (in accordance with the VPS type).

  • Intuitive help center

  • An Informative Help Section

  • In the Web Hosting Control Panel that is provided for free in your virtual server, you can discover an instructional Help section, containing all you should be informed on when taking care of your websites and apps. We have integrated a range of how to articles and reviews and video training that display the fundamental site maintenance tasks in an easy to read form.