Extensive Online Documentation in Hosting
If you have ordered your first hosting account from our company or have migrated your website over to us, you’ll grow used to our platform and our created-developed Hepsia hosting Control Panel in a jiffy thanks to the fact that we have compiled a thorough knowledge base where you can find all the info that you will ever need – both general info with regard to the web hosting service as a whole and more specific info about the different features that you can use and the predicaments that you can stumble upon. The articles themselves are available in two places. The full article collection is accessible through the Help section of the Control Panel. You can find articles that are dedicated to the different functions in each Control Panel section as well. You can discover how to accomplish just about everything, from creating an .htaccess configuration file to managing an electronic mailing list, and all the articles include elaborate guides, so you’ll never become puzzled due to an ambiguous text. Naturally, in case you bump into a more specific problem and you’re unable to find a solution in our knowledge base, you can touch base with our client care team 24-7-365.
Extensive Online Documentation in Semi-dedicated Servers
Our semi-dedicated plans feature exhaustive online documentation where you will find information on all the functions that our custom Hepsia hosting Control Panel offers, together with solutions to various questions and predicaments that you may come across. All user manuals include elaborate specifications, which means that you will not need to worry about overlooking something if you’re planning to export a MySQL database, for instance. The troubleshooting articles cover different viable causes of given problems and the solution for each of them, so if you are not able to send emails even though you have the right outgoing mail server settings, for instance, you can quickly find out what the reason for this could be and rectify the problem with a couple of clicks in your mail client. As the Hepsia Control Panel has quite a lot of features, you will be able to find relevant articles in each single section. In case you’d like to examine all help articles, you can use the Help menu, which is located in the top right corner of the screen.